Shipping policy

At LongEX, we offer shipping to locations worldwide. Here are the details of our shipping policy:

1. Processing Time: We strive to process and ship all orders within 1-2 business days after payment is received. However, processing times may be longer during peak seasons or for customized orders.

2. Shipping Methods: We offer a variety of shipping methods, including standard and expedited options. Shipping times and costs vary depending on the destination and shipping method selected.

3. Shipping Costs: Shipping costs are calculated based on the weight and destination of the order. The shipping cost will be displayed at checkout before you complete your purchase.

4. Order Tracking: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track your order and estimated delivery date.

5. Customs and Duties: Customers are responsible for any customs or duties fees that may be incurred for international orders. Please check with your local customs office for more information.

6. Delivery: Delivery times may vary depending on the shipping method and destination. We are not responsible for any delays caused by customs, weather, or other unforeseen circumstances.

7. Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for lost or delayed shipments due to incorrect or incomplete address information.

If you have any questions or concerns about our shipping policy, please contact our customer service team.